Data We Collect and Why We Collect It
When you open an account on 288bd, we collect your name, mobile number, and the payment method you link — whether that is bKash, Nagad, or Rocket. We need your mobile number to send OTP verification during login and to confirm withdrawals back to your wallet.
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If you contact support, that conversation is logged so we can follow up accurately. We also collect device data — browser type, operating system, IP address — to protect your account from unauthorised access and to keep the mobile session stable across reconnects. Transaction records, including
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deposit and withdrawal amounts linked to your bKash, Nagad, or Rocket wallet, are retained to resolve disputes and meet our audit obligations. We do not sell your personal data to third parties. We share data only with payment processors needed to route your wallet transaction, and
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with fraud-prevention services that flag unusual activity on your account. Where you use Rocket for withdrawals, only the data required to complete that transfer leaves our system. All access to your data is logged, and those logs are reviewed periodically. Your use of 288bd and the
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handling of your data is subject to your local law and the rules of eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.